Find answers to commonly asked questions

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Find answers to your frequently asked questions.

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Employers - your questions

Your question

Where to find guidance

How do I make my final PAYE submission for 2013 to 14? PAYE final submission for the year and end-of-year tasks

Why have I received a Generic Notification Message?

Generic Notification Messages

Why do my PAYE charges differ from those HMRC hold?

Reconciling PAYE charges

How do I amend my RTI submission?

Correcting payroll errors - current year

What tax codes should I use from April 2014?

Starting the tax year

Have you received my RTI submission?

Have you received my PAYE payment

Using PAYE Online for employers

What expenses and benefits are taxable?
How do I report them to HMRC?
Expenses and benefits

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Child Benefit - your questions

Your question

Where to find guidance

How do I find out more about the High Income Child Benefit charge?

High Income Child Benefit charge

Do I get Child Benefit when my child turns 16?

Child Benefit if your child is in further education or training

What's happening with my Child Benefit claim?

When to expect your first Child Benefit payment

How do I make a Child Benefit claim?

How to claim Child Benefit

Can you tell me my Child Benefit number?

Finding your Child Benefit number or proving you qualify

How do I tell you about a change of bank account?

How to change your bank account details for Child Benefit payments

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Tax credits - your questions

Your question

Where to find guidance

Can you tell me why you have overpaid me?

Tax credits overpayments: what they are, how they happen, paying them back, disputes and problems paying.

I have made a new Tax Credit claim, when will I get my first payment?

When can you expect your first tax credits payment?

How do I find out my next tax credits payment dates?

Tax credits next payment dates

Bank holidays and Tax Credits payments

Am I eligible for tax credits?

Check if you qualify for tax credits - quick questionnaire

How do I let the Tax Credit Office know about a change of circumstances?

Tax credits: changes you need to report and when

Do I get Child Tax Credit when my child turns 16?

Your child reaches 16 - can you still get Child Tax Credit

When and how do I renew my Tax Credits claim? How and when to renew your tax credits claim

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Income Tax - your questions

Your question

Where to find guidance

My employer is using the wrong tax code - what do I do?

What to do if your tax code is wrong

Is my tax code right?

Tax codes – basics

How can I check I’m paying the right amount of tax? 

Check you're paying the right tax

How do I report a change of name or address?

Change of name or address - how to report it to HMRC

How do I claim a tax refund?

Tax refunds and reclaiming overpaid tax

How long will I have to wait for a reply to my letter?

Where's my reply

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Self Assessment - your questions

Your question

Where to find guidance

How do I register for Self Assessment?

Registering for Self Assessment

What if I’ve lost my Self Assessment User ID or password for HM Revenue & Customs Online Services?

If you have lost your User ID or password

How do I know what I have to pay?

How do I pay my Self Assessment tax bill?

Understanding your tax calculation/How to pay your tax

What's happening with my Self Assessment repayment?

Correcting your tax return and claiming any refund

Do I still need to complete a Self Assessment Tax Return?

Do you need to complete a tax return?

Why have I received a penalty notice? Understanding why you have been charged a penalty

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National Insurance - your questions

Your question

Where to find guidance

How do I apply for a National Insurance number?

Can I start work without a National Insurance number?

When you will need to apply for a National Insurance number

How do I find out my National Insurance number?

If you've lost or can't remember your National Insurance number

How do I register for National Insurance, Self Assessment/Self Employment?

Registering for Self Assessment/Self Employment and National Insurance

How do I pay self-employed Class 2 National Insurance?

How to pay self-employed Class 2 National Insurance

How do I report that I have stopped being self-employed?

Closing or selling a business

How do I stop paying National Insurance at State Pension age?

Making sure you've stopped paying National Insurance

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Corporation Tax - your questions

Your question

Where to find guidance

Where can I find my Company Unique Taxpayer Reference (UTR)?

Find out what a Company UTR is and where you can find it

Where do I get help to file my CT Return online?

Help to file your Company Tax Return online

How do I pay my Corporation Tax online and make sure my payment is allocated correctly?

How to pay Corporation Tax

How do I tell you that my company is now active?

Starting a company or organisation and Corporation Tax

How do I make sure I get any appropriate repayment when I carry back a loss?

How to claim for a trading loss to be carried back

How do I resolve problems downloading Corporation Tax online forms and manage my computer trust settings?

CT online filing software: trouble shooting guide

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Construction Industry Scheme (CIS)

Your question

Where to find guidance

Who needs to register for CIS?

Decide whether your work comes within CIS

How do I register for CIS?

Subcontractor registration and obligations

How do I make a CIS payment to HMRC?

How to pay CIS deductions to HMRC if you're a contractor

How do I complete a monthly CIS return to HMRC?

Monthly returns and record keeping under CIS

How do I verify a subcontractor?

Verifying and paying subcontractors

How do I de-register from CIS?

Business ceases trading

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