Summary
So, to summarise.
To re-issue Known Facts to a Customer Member who has not enrolled to access the Shared Workspace service
- select the add new member button on the Room's homepage
- enter the email address of the member in the search field
- if the member is found, check the checkbox alongside their name and select the re-issue known facts button
- confirm the re-issue and the postal address for receiving the Known Facts.
Select the link below to access the Reissue Known Facts Quick Reference Guide.
In the next section, Request to change a Customer Member's role, we demonstrate how a CNC makes a request to change a Customer Member's role.
