Summary
To summarise.
- The term Organisation denotes a group of customers from the same Organisation.
- Four roles have extra responsibilities - COR, CNC, BAO and SW Team.
- The COR liaises with HMRC to add their Customer Organisation to a SW Room and nominates two CNCs for their Organisation.
- CNCs are responsible for Customer Member Management.
- There must be a minimum of two CNCs for each Room.
To continue your learning, if you are
- A COR, complete the Customer Organisation Representative section.
- A CNC, complete the Customer Nominated Contact section.
